When will I be charged for my order?

For orders purchased via PayPal, the funds will be secured at the time of placing the order. If you are paying by *Klarna, or credit or debit card, we won’t charge you until your order has been picked at our warehouse, at which point our acceptance of your order takes place. If you’ve ordered multiple items, we’ll send the in-stock items out first and charge for these separately, as they are dispatched.

Please ensure that the expiry date on your payment card is after the anticipated dispatch date of your order, as payment is taken upon picking your order.

Pre-orders may be charged well in advance of the release date, as we may start processing these early to ensure that all orders are delivered on, or as close to, the release date as possible.
 

*Please note that Klarna payments are authorised for a maximum of 120 days. Any Klarna orders over 120 days would unfortunately fail payment and need to be cancelled. We would therefore recommend using an alternative payment method for pre-orders where the release date is yet to be confirmed to avoid any potential disappointment.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. T&Cs and late fees apply.