Information for items purchased in our high street stores.
- What is your in store returns policy?
- I’ve lost my receipt, what do I do?
- I can’t get back to the store I purchased from, what do I do?
- My Blu-ray or 4K is faulty, can you help?
- Bluetooth pairing
- Turntable skipping/skating
- Turntable poor sound quality
- Turntable playing out of time/pitch
- My item is faulty, what should I do?
- My Beats product is faulty, what should I do?
- My technology product is faulty, what should I do? (excludes Beats)
- The warranty has expired on my purchase, what can I do?