When pairing a new device for the first time, the connection can be quite sensitive so if you're having any trouble with this, we'd recommend turning off the bluetooth on any other device in the nearby vicinity, except the two that you are trying to pair.
When all other bluetooth connections have been switched off, simply re-attempt the pairing process as per the instructions of the newly purchased item and once done, you can re-enable the bluetooth on all other devices.
Should you have followed the above advice and continue to experience issues with your turntable, please Contact Us for further assistance.
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