What’s your pre-order price guarantee?

Our Pre-order Price Guarantee policy means that you’ll always pay the price quoted at the time of placing your pre-order, unless the price goes down upon release and then you’ll pay the lesser amount.

For pre-orders placed with Klarna or a credit/debit card, if the price of the order decreases upon release, you will be charged the updated lower amount. For PayPal pre-orders you will be refunded, please allow 3 working days from the date of dispatch for these to be processed; you’ll receive an email once the refund has been issued to let you know.

If you have not received a refund within 3 working days from the date of dispatch, please Contact Us.
 

Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. T&Cs and late fees apply.