What’s your pre-order price guarantee?

Our Pre-order Price Guarantee policy means that you’ll always pay the price quoted at the time of placing your pre-order, unless the price goes down upon release and then you’ll pay the lesser amount.

For pre-orders placed with Klarna or a credit/debit card, if the price of the order decreases upon release, you will be charged the updated lower amount. For PayPal pre-orders you will be refunded, please allow 3 working days from the date of dispatch for these to be processed; you’ll receive an email once the refund has been issued to let you know.

If you have not received a refund within 3 working days from the date of dispatch, please Contact Us.
 

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. T&Cs and late fees apply.