What’s your pre-order price guarantee?

Our Pre-order Price Guarantee policy means that you’ll always pay the price quoted at the time of placing your pre-order, unless the price goes down upon release and then you’ll pay the lesser amount.

For pre-orders placed with Klarna or a credit/debit card, if the price of the order decreases upon release, you will be charged the updated lower amount. For PayPal pre-orders you will be refunded, please allow 3 working days from the date of dispatch for these to be processed; you’ll receive an email once the refund has been issued to let you know.

If you have not received a refund within 3 working days from the date of dispatch, please Contact Us.