https://support.hmv.com/hc/en-gb 2026-03-16T14:22:49Z https://support.hmv.com/hc/en-gb/articles/4402320303249-How-do-I-log-in-and-out 2024-03-08T21:33:32Z https://support.hmv.com/hc/en-gb/articles/4402320399249-How-do-I-make-a-purchase 2024-03-13T18:18:27Z https://support.hmv.com/hc/en-gb/articles/4402320411025-What-s-the-difference-between-registering-for-an-account-and-guest-checkout 2024-03-01T13:58:03Z https://support.hmv.com/hc/en-gb/articles/4402320423825-How-do-I-update-my-account-details-once-I-have-created-one 2024-03-01T13:31:19Z https://support.hmv.com/hc/en-gb/articles/4402320428945-How-do-I-change-my-password 2024-03-01T13:31:19Z https://support.hmv.com/hc/en-gb/articles/4402320441745-How-do-I-sign-up-to-or-opt-out-of-newsletters 2024-03-01T13:46:22Z https://support.hmv.com/hc/en-gb/articles/4402320444689-What-does-it-mean-if-my-account-is-locked 2024-03-01T13:51:10Z https://support.hmv.com/hc/en-gb/articles/4402320494993-What-is-a-Gift-Card 2024-03-20T15:40:12Z https://support.hmv.com/hc/en-gb/articles/4402320500113-How-do-I-close-my-account 2024-03-01T13:55:42Z https://support.hmv.com/hc/en-gb/articles/4402320506001-How-do-I-get-a-VAT-receipt 2024-03-01T13:59:50Z https://support.hmv.com/hc/en-gb/articles/4402320526353-How-do-I-buy-use-a-Gift-Card 2024-05-15T09:34:18Z https://support.hmv.com/hc/en-gb/articles/4402320540433-Can-I-buy-use-a-Gift-Card-online 2024-05-15T09:38:55Z https://support.hmv.com/hc/en-gb/articles/4402320611729-I-ordered-more-than-1-quantity-of-an-item-and-now-it-s-out-of-stock-What-s-happened 2024-03-01T14:28:42Z https://support.hmv.com/hc/en-gb/articles/4402320620689-What-do-I-do-if-my-Gift-Card-has-expired 2021-10-29T10:37:02Z https://support.hmv.com/hc/en-gb/articles/4402320624401-If-I-pre-order-something-when-will-I-receive-it 2026-03-16T14:06:42Z https://support.hmv.com/hc/en-gb/articles/4402320643857-What-is-Click-Collect 2024-03-01T15:09:26Z https://support.hmv.com/hc/en-gb/articles/4402320651281-How-do-I-check-and-apply-for-job-vacancies 2024-03-20T16:46:05Z https://support.hmv.com/hc/en-gb/articles/4402320653457-When-will-my-order-arrive-in-store 2024-04-11T09:42:37Z https://support.hmv.com/hc/en-gb/articles/4402320662801-Do-I-need-to-bring-identification 2024-03-01T15:09:26Z https://support.hmv.com/hc/en-gb/articles/4402320673425-What-happens-if-I-cannot-pick-up-the-order 2024-03-01T15:19:42Z https://support.hmv.com/hc/en-gb/articles/4402320856209-Can-I-pay-for-the-item-online-and-pick-up-from-store-on-the-same-day 2024-03-01T15:09:26Z https://support.hmv.com/hc/en-gb/articles/4402321415569-How-long-does-delivery-take 2026-03-16T14:06:42Z https://support.hmv.com/hc/en-gb/articles/4402321456401-What-happens-if-I-m-out-when-you-deliver 2026-03-16T14:06:42Z https://support.hmv.com/hc/en-gb/articles/4402321537041-DVD-Regions 2024-03-01T16:09:07Z https://support.hmv.com/hc/en-gb/articles/4402321544337-Blu-ray-Regions 2024-03-01T16:09:23Z https://support.hmv.com/hc/en-gb/articles/4402321564049-How-do-I-update-my-marketing-preferences 2024-03-19T13:53:43Z https://support.hmv.com/hc/en-gb/articles/4402321571729-How-do-I-place-an-order 2023-10-20T09:00:39Z https://support.hmv.com/hc/en-gb/articles/4402321586321-How-do-I-see-the-status-of-my-order 2024-03-19T11:37:41Z https://support.hmv.com/hc/en-gb/articles/4402321617425-How-do-I-change-the-card-details-on-an-existing-order 2025-08-08T12:49:42Z https://support.hmv.com/hc/en-gb/articles/4402321720977-My-item-is-damaged-faulty-or-incorrect-what-should-I-do-now 2024-04-13T12:10:50Z https://support.hmv.com/hc/en-gb/articles/4402321728913-Can-I-change-my-shipping-address 2024-03-19T13:00:08Z https://support.hmv.com/hc/en-gb/articles/4402321734289-Can-I-change-my-method-of-delivery 2024-03-19T13:01:07Z https://support.hmv.com/hc/en-gb/articles/4402321740689-Why-has-my-order-been-cancelled 2024-03-19T13:02:57Z https://support.hmv.com/hc/en-gb/articles/4402321742609-Is-there-a-limit-on-how-much-I-can-order 2021-06-15T15:08:26Z https://support.hmv.com/hc/en-gb/articles/4402321757969-Where-can-I-view-my-order-history 2024-04-19T19:41:47Z https://support.hmv.com/hc/en-gb/articles/4402321777937-What-do-parental-advisory-and-age-ratings-mean 2021-06-15T15:08:05Z https://support.hmv.com/hc/en-gb/articles/4402321783569-Do-you-offer-NHS-or-UK-Forces-discount 2025-01-15T09:31:12Z https://support.hmv.com/hc/en-gb/articles/4402321809681-Which-payment-methods-can-I-use 2025-08-20T14:39:09Z https://support.hmv.com/hc/en-gb/articles/4402321820561-How-do-I-add-a-new-payment-card-to-my-account 2024-04-01T14:39:28Z https://support.hmv.com/hc/en-gb/articles/4402321852049-When-will-I-be-charged-for-my-order 2025-08-20T14:39:14Z https://support.hmv.com/hc/en-gb/articles/4402321901329-Returns-exclusions 2024-01-12T11:30:08Z https://support.hmv.com/hc/en-gb/articles/4402321925009-My-Beats-product-is-faulty-what-should-I-do 2023-08-17T09:26:05Z https://support.hmv.com/hc/en-gb/articles/4402322022673-Are-sale-and-promotional-items-limited 2024-03-20T16:34:57Z https://support.hmv.com/hc/en-gb/articles/4402322118417-What-does-it-mean-if-an-item-is-limited 2024-03-20T16:34:57Z https://support.hmv.com/hc/en-gb/articles/4402322788241-I-ve-lost-my-receipt-what-do-I-do 2024-03-21T11:59:38Z https://support.hmv.com/hc/en-gb/articles/4402322835601-My-Beats-product-is-faulty-what-should-I-do 2022-05-31T14:35:12Z https://support.hmv.com/hc/en-gb/articles/4402322877457-My-technology-product-is-faulty-what-should-I-do-excludes-Beats 2024-03-21T13:48:57Z https://support.hmv.com/hc/en-gb/articles/4402322935057-Where-are-your-stores 2023-12-08T23:56:48Z https://support.hmv.com/hc/en-gb/articles/4402322974609-Is-Fopp-part-of-hmv 2024-03-25T22:25:43Z https://support.hmv.com/hc/en-gb/articles/4402324603153-How-do-I-find-out-what-events-are-on 2024-03-20T10:34:48Z https://support.hmv.com/hc/en-gb/articles/4402324615185-How-do-the-in-store-pre-order-and-wristband-events-work 2022-01-27T10:45:09Z https://support.hmv.com/hc/en-gb/articles/4402324630417-How-do-I-use-the-hmv-tickets-app 2024-03-20T10:36:21Z https://support.hmv.com/hc/en-gb/articles/4402324662417-Can-I-bring-someone-with-me 2025-10-30T13:53:20Z https://support.hmv.com/hc/en-gb/articles/4402324684689-Do-I-have-to-go-to-the-store-to-pre-order-the-item-and-wristband 2025-10-30T13:55:15Z https://support.hmv.com/hc/en-gb/articles/4402325625873-How-can-I-check-if-something-is-available-in-a-store 2024-03-20T13:40:24Z https://support.hmv.com/hc/en-gb/articles/4402325640337-How-do-I-create-an-account 2024-04-02T15:55:59Z https://support.hmv.com/hc/en-gb/articles/4402325726481-Can-I-check-out-as-a-guest 2024-03-01T13:31:19Z https://support.hmv.com/hc/en-gb/articles/4402325765009-What-do-I-do-if-I-forget-my-password 2024-03-01T13:31:19Z https://support.hmv.com/hc/en-gb/articles/4402325840657-The-item-I-ordered-is-out-of-stock-how-quickly-can-you-fulfil-my-order 2024-04-29T18:44:40Z https://support.hmv.com/hc/en-gb/articles/4402325888017-I-want-to-place-a-bulk-order-how-can-I-do-this 2024-03-01T14:28:08Z https://support.hmv.com/hc/en-gb/articles/4402325892113-How-do-I-check-my-Gift-Card-balance 2024-04-14T17:03:45Z https://support.hmv.com/hc/en-gb/articles/4402325910545-Do-Gift-Cards-expire 2021-06-15T15:08:37Z https://support.hmv.com/hc/en-gb/articles/4402325924753-How-can-I-tell-if-something-is-available-in-a-store 2024-03-01T14:30:15Z https://support.hmv.com/hc/en-gb/articles/4402325945489-Are-sale-and-promotional-items-limited 2021-06-15T15:08:27Z https://support.hmv.com/hc/en-gb/articles/4402325954705-What-does-it-mean-if-an-item-is-limited 2021-06-15T15:08:27Z https://support.hmv.com/hc/en-gb/articles/4402325961745-I-ve-lost-my-Gift-Card-what-can-I-do 2024-03-20T15:43:54Z https://support.hmv.com/hc/en-gb/articles/4402325985937-Which-stores-can-I-have-my-Click-Collect-order-delivered-to 2024-03-01T15:09:26Z https://support.hmv.com/hc/en-gb/articles/4402325997841-Can-someone-else-pick-up-my-order-on-my-behalf 2024-03-01T15:09:26Z https://support.hmv.com/hc/en-gb/articles/4402326005265-I-lost-something-in-store-how-can-I-check-if-it-s-been-found 2024-03-21T13:53:13Z https://support.hmv.com/hc/en-gb/articles/4402326006929-Where-is-the-store-and-what-are-the-opening-hours 2024-03-01T15:20:22Z https://support.hmv.com/hc/en-gb/articles/4402326175121-How-long-do-I-have-to-return-an-item 2025-10-15T12:32:27Z https://support.hmv.com/hc/en-gb/articles/4402326225809-What-vouchers-gift-cards-do-you-accept 2024-03-21T16:00:43Z https://support.hmv.com/hc/en-gb/articles/4402326794897-How-much-does-delivery-cost 2026-03-16T14:06:42Z https://support.hmv.com/hc/en-gb/articles/4402326799377-Where-can-you-deliver-to 2026-03-16T14:06:42Z https://support.hmv.com/hc/en-gb/articles/4402326818577-How-does-express-delivery-work 2026-03-16T14:06:42Z https://support.hmv.com/hc/en-gb/articles/4402326842257-Can-I-change-my-delivery-address 2026-03-16T14:06:42Z https://support.hmv.com/hc/en-gb/articles/4402326845457-Can-I-change-my-delivery-method 2026-03-16T14:06:42Z https://support.hmv.com/hc/en-gb/articles/4402326857489-Why-has-my-order-not-arrived-I-ordered-it-less-than-14-days-ago 2026-03-16T14:06:42Z https://support.hmv.com/hc/en-gb/articles/4402326868625-Why-has-my-order-not-arrived-I-ordered-it-more-than-14-days-ago 2026-03-16T14:06:42Z https://support.hmv.com/hc/en-gb/articles/4402326876433-Why-has-my-express-delivery-order-not-arrived 2026-03-16T14:06:42Z https://support.hmv.com/hc/en-gb/articles/4402326883473-Something-is-missing-from-my-order-what-should-I-do-next 2026-03-16T14:06:42Z https://support.hmv.com/hc/en-gb/articles/4402326958993-How-can-I-find-my-order-in-my-account 2024-03-13T15:44:32Z https://support.hmv.com/hc/en-gb/articles/4402326969489-How-do-I-change-my-order 2024-03-19T12:15:04Z https://support.hmv.com/hc/en-gb/articles/4402327009425-How-do-I-cancel-my-order 2026-01-13T13:39:36Z https://support.hmv.com/hc/en-gb/articles/4402327033873-If-I-pre-order-something-when-will-I-receive-it 2024-03-19T12:45:44Z https://support.hmv.com/hc/en-gb/articles/4402327038609-Do-your-stores-do-tax-free-shopping 2024-05-23T12:36:03Z https://support.hmv.com/hc/en-gb/articles/4402327056273-Something-is-missing-from-my-order-what-do-I-do-next 2024-03-19T12:54:25Z https://support.hmv.com/hc/en-gb/articles/4402327085585-I-think-I-ve-been-charged-incorrectly-what-should-I-do 2024-03-20T16:23:53Z https://support.hmv.com/hc/en-gb/articles/4402327151249-What-does-it-mean-if-my-payment-failed 2024-03-19T13:09:54Z https://support.hmv.com/hc/en-gb/articles/4402327154321-How-many-times-will-you-try-to-charge-my-card 2025-10-24T15:28:21Z https://support.hmv.com/hc/en-gb/articles/4402327164945-Can-I-change-the-card-details-on-an-existing-order 2025-08-08T12:47:44Z https://support.hmv.com/hc/en-gb/articles/4402327189649-What-s-your-pre-order-price-guarantee 2024-03-19T13:17:02Z https://support.hmv.com/hc/en-gb/articles/4402327193361-Why-has-the-price-changed-from-when-I-last-looked 2024-03-19T13:19:24Z https://support.hmv.com/hc/en-gb/articles/4402327198737-Are-your-DVDs-Blu-rays-and-Games-region-coded 2024-03-20T16:34:57Z https://support.hmv.com/hc/en-gb/articles/4402327204241-Are-your-prices-the-same-in-store 2022-10-05T13:09:19Z https://support.hmv.com/hc/en-gb/articles/4402327238161-How-long-will-my-refund-take 2024-03-19T13:38:01Z https://support.hmv.com/hc/en-gb/articles/4402327287697-I-ve-received-an-email-that-I-think-may-be-fraudulent-How-will-I-know-if-it-s-from-hmv 2024-03-19T13:58:00Z https://support.hmv.com/hc/en-gb/articles/4402327498385-What-does-Parental-Advisory-mean 2024-03-20T16:34:57Z https://support.hmv.com/hc/en-gb/articles/4402327523217-What-do-the-PEGI-age-ratings-on-games-and-BBFC-age-ratings-on-films-mean 2024-03-20T16:34:57Z https://support.hmv.com/hc/en-gb/articles/4402327873425-Why-was-I-asked-for-proof-of-ID 2024-03-20T16:34:57Z https://support.hmv.com/hc/en-gb/articles/4402327931153-What-forms-of-ID-do-you-accept 2024-05-16T15:21:55Z https://support.hmv.com/hc/en-gb/articles/4402327997969-What-is-your-in-store-returns-policy 2025-10-15T12:46:41Z https://support.hmv.com/hc/en-gb/articles/4402328073617-My-item-is-faulty-what-should-I-do 2025-10-31T10:38:44Z https://support.hmv.com/hc/en-gb/articles/4402328095121-My-Blu-ray-or-4K-is-faulty-can-you-help 2024-03-21T13:43:36Z https://support.hmv.com/hc/en-gb/articles/4402328160657-I-can-t-get-back-to-the-store-I-purchased-from-what-do-I-do 2024-03-21T13:42:27Z https://support.hmv.com/hc/en-gb/articles/4402328244369-The-warranty-has-expired-on-my-purchase-what-can-I-do 2022-05-31T14:35:12Z https://support.hmv.com/hc/en-gb/articles/4402328765841-Charity-donation-requests 2024-03-20T14:29:21Z https://support.hmv.com/hc/en-gb/articles/4402329745681-How-do-I-access-the-event 2024-05-15T14:34:22Z https://support.hmv.com/hc/en-gb/articles/4402329814929-How-do-the-Click-Collect-events-work 2024-05-16T13:26:01Z https://support.hmv.com/hc/en-gb/articles/4402329820689-How-do-the-hmv-tickets-app-events-work 2024-03-20T10:35:36Z https://support.hmv.com/hc/en-gb/articles/4402329840017-Where-can-I-confirm-the-timings-for-an-event 2024-03-20T10:36:56Z https://support.hmv.com/hc/en-gb/articles/4402329848721-How-do-I-go-to-an-event 2025-10-30T13:53:20Z https://support.hmv.com/hc/en-gb/articles/4402329876497-Are-there-age-restrictions 2025-10-30T13:53:20Z https://support.hmv.com/hc/en-gb/articles/4402329886737-Can-I-reserve-a-wristband-for-an-event 2025-10-30T13:53:20Z https://support.hmv.com/hc/en-gb/articles/4402329895569-I-require-assisted-access-when-attending-an-event-Can-you-help 2025-10-30T15:24:46Z https://support.hmv.com/hc/en-gb/articles/4402329903505-What-can-I-get-signed 2025-10-30T13:53:20Z https://support.hmv.com/hc/en-gb/articles/4402329918481-How-many-e-tickets-can-I-purchase-per-event 2024-03-20T10:59:04Z https://support.hmv.com/hc/en-gb/articles/4402329921809-When-will-I-be-charged-for-my-e-ticket-and-order 2024-01-12T11:40:32Z https://support.hmv.com/hc/en-gb/articles/4402329926673-I-haven-t-received-my-order-confirmation-email-what-should-I-do 2024-03-20T11:05:33Z https://support.hmv.com/hc/en-gb/articles/4402329930257-I-typed-my-mobile-number-incorrectly-what-should-I-do 2024-03-20T11:09:55Z https://support.hmv.com/hc/en-gb/articles/4402329943825-I-have-lost-my-phone-Can-I-still-attend 2022-07-14T10:51:35Z https://support.hmv.com/hc/en-gb/articles/4402329946385-I-have-a-new-number-what-do-I-do 2024-03-20T11:11:48Z https://support.hmv.com/hc/en-gb/articles/4402329952273-My-friend-ordered-our-e-tickets-so-they-are-in-their-name-Will-I-be-allowed-in 2022-07-14T11:33:41Z https://support.hmv.com/hc/en-gb/articles/4402329959057-The-event-was-cancelled-what-happens-now 2024-03-20T11:13:03Z https://support.hmv.com/hc/en-gb/articles/4402330519825-Supplier-Information-Introduction 2024-03-21T13:50:21Z https://support.hmv.com/hc/en-gb/articles/4402331091089-Will-you-stock-my-product 2024-03-20T14:29:48Z https://support.hmv.com/hc/en-gb/articles/4402333095057-Can-I-take-photographs-at-the-event 2025-10-30T13:53:20Z https://support.hmv.com/hc/en-gb/articles/4402333110929-I-require-assisted-access-when-attending-an-event-Can-you-help 2024-03-20T11:08:17Z https://support.hmv.com/hc/en-gb/articles/4402333124369-How-and-when-will-I-receive-my-e-ticket 2024-03-20T10:58:17Z https://support.hmv.com/hc/en-gb/articles/4402333125905-I-can-t-access-my-e-ticket-in-the-hmv-Tickets-app-What-can-I-do 2024-03-20T11:10:23Z https://support.hmv.com/hc/en-gb/articles/4402333148689-I-can-no-longer-attend-an-event-can-I-get-a-refund-or-transfer-my-e-ticket 2024-03-20T11:12:25Z https://support.hmv.com/hc/en-gb/articles/4402341537169-Becoming-A-Supplier 2024-03-21T13:52:15Z https://support.hmv.com/hc/en-gb/articles/4402341730449-I-want-to-host-a-live-show-in-store-can-you-help 2024-03-20T14:04:31Z https://support.hmv.com/hc/en-gb/articles/4402342854417-Do-you-offer-Work-Experience 2024-03-20T16:48:23Z https://support.hmv.com/hc/en-gb/articles/4402349989393-I-have-a-reference-request 2024-03-20T16:47:12Z https://support.hmv.com/hc/en-gb/articles/4402384384401-Event-Terms-and-Conditions 2024-03-20T10:37:14Z https://support.hmv.com/hc/en-gb/articles/4402946687377-Cookie-consent 2024-02-24T15:51:50Z https://support.hmv.com/hc/en-gb/articles/4409672665105-My-item-is-damaged-or-faulty-excluding-Beats-what-do-I-do-now 2024-04-12T11:57:09Z https://support.hmv.com/hc/en-gb/articles/4409673592593-My-item-is-unwanted-can-I-return-it 2025-10-15T12:42:57Z https://support.hmv.com/hc/en-gb/articles/4409675272977-My-item-is-incorrect-what-do-I-do-now 2024-03-19T13:34:20Z https://support.hmv.com/hc/en-gb/articles/4409675556625-Returns-Policy 2025-10-15T12:43:29Z https://support.hmv.com/hc/en-gb/articles/4409675598609-Where-do-I-find-my-nearest-InPost-Locker 2024-03-19T13:36:59Z https://support.hmv.com/hc/en-gb/articles/4409682557329-What-are-InPost-Lockers 2024-03-19T13:36:23Z https://support.hmv.com/hc/en-gb/articles/4409682571409-How-to-track-my-return-by-InPost 2024-03-19T13:37:36Z https://support.hmv.com/hc/en-gb/articles/4412520946833-What-is-HMV-DELIVERS 2024-03-24T12:41:06Z https://support.hmv.com/hc/en-gb/articles/4412521658513-How-do-I-return-an-HMV-DELIVERS-order 2025-10-15T12:51:35Z https://support.hmv.com/hc/en-gb/articles/4412522254097-My-HMV-DELIVERS-order-is-faulty-damaged 2023-07-21T13:18:57Z 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