Returns Policy

We're happy to accept returns for unwanted items provided that they're returned within 14 days of receipt; unopened, unused and in perfect condition.

We hope you love all of your hmv orders but should you change your mind or if there's a problem with an item, it has never been easier to arrange a return via our Returns Portal

We've also teamed up with InPost who offer a 24/7 drop off service to their lockers, which are located in convenient areas such as local supermarkets or petrol stations.

Please note that a small fee for the return postage will be required.