Christmas Returns information
Gift receipts are available so please ask at the till if your purchases are gifts.
We've extended our Christmas returns policy for the Christmas period to offer you more flexibility with your purchase. You can refund or exchange items bought in an hmv store any time in November and December 2023 right up until Wednesday 31st January 2024.
We do ask that you return any products unopened, unused/unworn and in perfect condition with the original receipt.
Some exclusions apply including, but not limited to, HMV & FOPP gift cards.
PC & console games
Products containing downloadable content including but not limited to UltraViolet codes
Food and beverages
Electronic Gift Cards
These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights.