I typed my mobile number incorrectly, what should I do? Hollie @ hmv Customer Service 14 July 2022 10:06 Updated Please Contact Us as soon as possible and at least 5 working days before the event begins, stating your order number and the correct UK mobile phone number and we’ll update this on your order. Related articles I can’t access my e-ticket in the hmv Tickets app. What can I do? 🌟 How and when will I receive my e-ticket?🌟 I have a new number, what do I do? My friend ordered our e-tickets so they are in their name. Will I be allowed in? My battery is running low, what happens if it powers off before my e-ticket is scanned at the entrance? Comments 0 comments Article is closed for comments.