Certain events taking place at an hmv or FOPP store, may be limited to placing a Click & Collect order for an event bundle on store.hmv.com. This means that your order will be delivered to the store where the event is taking place and a wristband will be allocated to you, where applicable.
If using PayPal, we’ll take payment for the order straightaway, whereas a credit or debit card will only be charged upon dispatch of the order.
It is important to make sure that you are using a valid payment method when placing the order and that there are sufficient funds within the account when processing begins, either close to the item’s published release date or the day of the event. If payment is unsuccessful, your order will be cancelled and you may lose your place at the event.
Once you have placed your Click & Collect order, you’ll receive an order confirmation email within 24 hours (please check your spam or junk folder if this hasn’t been received within this timeframe).
To attend the event, simply take your confirmation email along with you to the store where you can collect your order (and a wristband if applicable) on the day of the event. The event management team will then advise you further with regards to joining a queue.