I can’t get back to the store I purchased from, what do I do? Rachel @ Customer Service Team 05 November 2021 15:36 Updated Items can be returned to any hmv or FOPP store; for your nearest branch please use our store locator: hmv.com/store-finder. Related articles What is your in store returns policy? My item is faulty, what should I do? Where are your stores? Do you take Work Experience? The warranty has expired on my purchase, what can I do? Comments 0 comments Article is closed for comments.