I can’t get back to the store I purchased from, what do I do? Rachel @ Customer Service Team 27 January 2022 11:28 Updated Items purchased in store can be returned to any hmv or FOPP store; for your nearest branch please use our store finder. Related articles What is your in store returns policy? My item is faulty, what should I do? The warranty has expired on my purchase, what can I do? Where are your stores? My Beats product is faulty, what should I do? Comments 0 comments Article is closed for comments.