I’ve received an email that I think may be fraudulent. How will I know if it’s from hmv? Hollie @ hmv Customer Service 26 January 2022 18:04 Updated Please be advised that we will never contact you by email to ask for any payment details or personal information. If you have any concerns over an email you think is from us then please contact us. Related articles How do I see the status of my order? Cookie consent How do I close my account? Turntable playing out of time/pitch Returns Policy Comments 0 comments Article is closed for comments.