Our Pre-order Price Guarantee policy means that you’ll always pay the price quoted at the time of placing your pre-order, unless the price goes down upon release and then you’ll pay the lesser amount.
For pre-orders placed with a credit/debit card, if the price of the order decreases upon release, you will be charged the lesser amount. For PayPal pre-orders you will be refunded, please allow 3 working days from the date of dispatch for these to be processed; you’ll receive an email once the refund has been issued to let you know.
If you have not received a refund within 3 working days from the date of dispatch, please contact us.
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