For orders purchased via PayPal, the funds will be secured at the time of placing the order. If you are paying by credit or debit card, we won’t charge you until your order has been picked at our warehouse, at which point our acceptance of your order takes place. If you’ve ordered multiple items, we’ll send the in-stock items and charge for these separately, as they are dispatched.
Please ensure that the expiry date on your payment card is after the anticipated dispatch date of your order, as payment is taken upon picking your order. If the card has expired, payment will fail and the order will automatically be cancelled. If your card details are no longer valid, please cancel the order and place a new order using the new card details. Please submit a request if you require any assistance with this.
Please note that pre-orders may be charged well in advance of the release date, when we process the orders early to ensure that all orders are delivered in a timely fashion.