How do I see the status of my order?

If you have a registered account, you can see the status of your order by selecting ‘Your account’ at the top of the page (sign in first if needed) and under the ‘Order history’ option, select 'View your orders'. From here you can look into each order including their invoices.

If you can not see any previous orders placed with hmv.com on your account, please press the switch at the top right hand side of the page which will allow you to see your ‘Old orders’, please note however that visibility of these orders are limited, and should you wish to cancel any outstanding items from these, we’d recommend that you contact us.