Whilst on the basket page, there is a box above the proceed to checkout button named ‘discount code’. Simply input the code exactly as it appears and ensuring that there are no spaces, and press the apply button.
Only one code can be used per order and this must meet the terms and conditions of the promotion for the discount to be applied.
Once an order has been placed we are unable to add a discount code to your order.
Still having problems? Submit a request with the code you are trying to use and screenshots of the errors you’re experiencing and we’ll look into it further.